Creative Hub FAQ

Looking for a quick answer? Here you’ll find the questions we’re asked most often
about the Creative Hub and how it works.

Downloading Your Freebie

Step 1: Choose Your Freebie

Browse the Freebie Vault and select the printable you would like to use. You can explore the latest additions, upcoming occasions, seasonal collections and community favourites, or browse by freebie type.

Select the image or title to open the freebie’s individual page, where you will find the full details and download button.

Step 2: Select the Download Button

On the freebie’s individual page, select the main download button. Depending on the freebie, your browser may open the file in a new tab or begin downloading it immediately.

If the file opens in your browser first, use the download symbol—usually a downward-pointing arrow—to save a copy to your device.

Step 3: Save the File

Choose a folder on your computer, tablet or phone where you will be able to find the file again. Most devices automatically place downloads inside a folder called Downloads, but you can move the file afterwards if you prefer.

I recommend creating a folder called Moonlight Paper Pantry, with smaller folders inside for categories such as Fussy Cuts, Patterned Papers and Colour Palettes.

Step 4: Open & Print

Once the file has finished downloading, open it using a PDF reader or the appropriate program for the file type.

Before printing, check the page size and scaling settings. For most printables, select Actual Size or 100% unless the freebie’s instructions say otherwise.

Common Questions

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